Policy for Refunds
Thank you for choosing Travoeasy LLC. We value your business and are committed to providing transparent and equitable return policies. Please carefully read this refund policy to understand your rights and obligations when requesting a refund for your airline reservation.
1. Overview
Our Refund Policy explains how to seek a refund, when they are available, and how long the processing time is. The terms of purchase, fare rules, and airline's refund policy all apply to refunds from your flight reservation.
2. Eligibility for Refund
2.1 Fares that are refundable versus those that are not
- Refundable Fares: Depending on the airline's tariff regulations, you might be eligible for a full or partial refund if you bought a refundable ticket.
- Non-Refundable Fares: A large number of discounted or promotional fares are marked as non-refundable. Refunds are typically not allowed in these situations unless mandated by the relevant legislation or in extraordinary situations (such as airline flight cancellations).
2.2 Qualification Requirements
- Airline Cancellation: Even though your fare is typically non-refundable, you might be eligible for a refund if the airline cancels or severely reschedules your flight.
- Significant Schedule Changes: You have the right to request a refund if the airline makes significant changes to the flight schedule that impact your travel arrangements.
- Medical or Emergency Circumstances: Please get in touch with our customer service staff if you have a verified medical emergency or any other extenuating circumstances. Depending on the airline's policy, we might be able to cooperate with them to arrange a refund or credit.
- Errors or Duplication: Please get in touch with us right away to address any issues that may have arisen during the booking process (such as duplicate bookings) or if you were incorrectly charged.
3. Refund Process
3.1 Starting the Refund Request Process
- Customer Service: As an alternative, you may reach our customer service representatives by phone at (885) 123-4560 or by email at info@travoeasyllc.com.
3.2 Necessary Records
3.3 Time Spent Processing
- Standard Processing: Please give us 10 to 15 business days to complete your refund request after it has been submitted and authorized.
- Bank/Credit Card Processing: Your bank or credit card issuer will determine how long it takes for the refunded money to show up in your account. Usually, this takes five to seven business days.
4. Additional Terms
4.1 Charges and Fees
- Cancellation Fees: Depending on the airline, certain reservations may have cancellation fees. The amount of the return will be reduced by these costs.
- Service Fees: Unless otherwise noted at the time of purchase, any service fees that Travoeasy LLC collects at the time of booking may not be refundable.
4.2 Reservations via Third Parties
- Airline Policies: The rules and conditions of the operating airline apply to refunds for reservations made on flights. Although Travoeasy LLC serves as a middleman and will make every effort to obtain a refund, it is powerless to overcome the airline's regulations.
4.3 Modifications to the Policy
This Refund Policy may be changed at any time by Travoeasy LLC. This page will be updated with any changes, and the "Last updated" date will show the most recent update.
